Privacy Policy

Our Commitment to Your Privacy

Kore Komfort Solutions LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data.

This policy applies to information collected through our website (korekomfortsolutions.com), email communications, contact forms, and any other services we provide.

By using our website, you consent to the practices described in this Privacy Policy.

1. What Information We Collect

We collect different types of information depending on how you interact with our website and services.

Information You Provide Directly

Contact Forms & Inquiries

When you fill out a contact form or send us an inquiry, we collect:

• Name – Your first and last name
• Email address – To respond to your inquiry
• Phone number – Optional, for direct contact
• Message content – Your questions, comments, or requests
• IP address – Automatically collected for spam prevention

Contractor Connection Requests

When you request to be connected with contractors in our network, we collect:

• Personal information – Name, email address, phone number
• Property information – Street address, city, state, zip code
• Project details – Type of project (kitchen remodel, flooring, HVAC, etc.)
• Project scope – Description of work needed, size, timeline
• Budget information – Estimated budget range (optional)
• Preferences – Preferred contact method, timing, special requirements

Newsletter Subscriptions

If you subscribe to our newsletter, we collect:

• Email address – To send you updates and content
• Name – Optional, to personalize emails
• Subscription preferences – Topics of interest, frequency preferences
• Subscription date – When you signed up

Blog Comments

If you leave comments on our articles, we collect:

• Name – Display name for your comment
• Email address – Not displayed publicly, used for notifications
• Website URL – Optional
• Comment content – Your text, questions, or feedback
• IP address – For spam prevention and moderation

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

Website Analytics Data

• IP address – Your internet protocol address (anonymized in analytics)
• Browser type and version – Chrome, Safari, Firefox, etc.
• Device information – Desktop, mobile, tablet; operating system
• Geographic location – City and state (not precise location)
• Pages visited – Which articles and pages you view
• Time on page – How long you spend reading content
• Referral source – Where you came from (Google search, social media, direct visit)
• Click behavior – Links clicked, buttons pressed, navigation patterns
• Date and time of visit – When you accessed our site

Cookies and Tracking Data

We use cookies and similar tracking technologies. See the Cookies section below for details.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services

• Respond to inquiries – Answer questions via email or phone
• Connect you with contractors – Match you with qualified professionals in our network
• Facilitate communication – Share your contact information with contractors you’ve requested
• Provide customer support – Assist with technical issues or questions

To Send Marketing Communications

• Newsletter delivery – Send educational content, guides, and updates (only if you subscribed)
• Project ideas – Share relevant home improvement tips based on your interests
• Promotional offers – Notify you of special content, tools, or resources
• Product recommendations – Suggest products or services that may help with your projects

You can opt out of marketing emails at any time using the unsubscribe link in every email.

To Improve Our Website

• Analytics and research – Understand how visitors use our site
• Content optimization – Identify popular topics and create more helpful content
• User experience improvements – Fix navigation issues, improve page load times
• A/B testing – Test different layouts or content to serve you better

For Legal and Security Purposes

• Fraud prevention – Detect and prevent spam, abuse, or malicious activity
• Legal compliance – Comply with applicable laws and regulations
• Enforce policies – Enforce our Terms of Service and other agreements
• Protect rights – Defend our legal rights and the rights of others

3. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and improve your experience on our website.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit, such as your preferences or login status.

Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function properly:

• Session cookies – Remember your navigation through the site
• Security cookies – Prevent fraud and protect your data
• Form cookies – Remember information you’ve entered in forms

These cookies cannot be disabled as they’re necessary for basic site functionality.

Analytics Cookies

We use Google Analytics to understand how visitors use our site:

• Google Analytics – Tracks page views, time on site, bounce rates, traffic sources
• Data collected – Anonymized visitor behavior, demographics (age range, interests)
• Purpose – Improve content, fix navigation issues, understand what’s helpful
• Retention – Google Analytics cookies expire after 2 years

Learn more: Google Privacy Policy

Advertising Cookies

We may use advertising cookies to show you relevant ads and measure campaign effectiveness:

• Google Ads – Tracks conversions from Google ad clicks
• Facebook Pixel – Tracks conversions from Facebook ads, builds custom audiences
• Retargeting pixels – Show you ads after you’ve visited our site

You can opt out of personalized advertising. See “Your Rights” section below.

Affiliate Cookies

When you click affiliate links (like Amazon product links), cookies track your activity:

• Amazon Associates cookies – Track purchases to attribute commissions (24-hour lifespan)
• Other affiliate cookies – Similar tracking for other retailers or services
• Purpose – Earn commission when you purchase products we recommend
• Your cost – No additional cost to you; retailers pay us from marketing budgets

See our Affiliate Disclosure Policy for details.

How to Control Cookies

Browser Settings: You can control cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Delete existing cookies
• Block all cookies
• Block third-party cookies only

Browser-Specific Instructions:

• Google Chrome
• Firefox
• Safari
• Microsoft Edge

Note: Blocking all cookies may limit website functionality. Essential cookies are required for basic features like contact forms.

4. How We Share Your Information

We do not sell your personal information. However, we share information in the following circumstances:

With Contractors in Our Network

When you request a contractor connection, we share your information with relevant contractors:

• Information shared – Name, email, phone, address, project details, budget range
• Purpose – Enable contractors to contact you with quotes or consultations
• Number of contractors – Typically 1-5 contractors depending on availability and project type
• Contractor obligations – Contractors must use your information only to provide quotes/services

Important: Once we share your information with contractors, those contractors are responsible for how they use and protect your data. We recommend reviewing their privacy practices before sharing additional information or hiring them.

With Service Providers

We work with third-party service providers who help operate our website and business:

• Email service provider – Mailchimp (for newsletters and email campaigns)
• Analytics provider – Google Analytics (for website analytics)
• Form processor – WPForms (for contact forms)
• Web hosting – Our hosting provider (stores website files and data)
• Advertising platforms – Google Ads, Facebook (for ad delivery and measurement)

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

For Legal Reasons

We may disclose your information if required by law or to protect our rights:

• In response to court orders, subpoenas, or legal processes
• To comply with applicable laws and regulations
• To protect our rights, property, or safety, or that of others
• To investigate fraud, security issues, or violations of our Terms

In Business Transfers

If Kore Komfort Solutions is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website before your information becomes subject to a different privacy policy.

5. Third-Party Services and Links

Third-Party Services We Use

Mailchimp (Email Marketing)

We use Mailchimp to send newsletters and email communications:

• Data shared – Email address, name, subscription preferences
• Mailchimp’s use – Stores and processes emails, provides analytics on open rates and clicks
• Privacy policy – Mailchimp Privacy Policy

Google Analytics

We use Google Analytics to understand website traffic:

• Data collected – Anonymized visitor data, browsing behavior, demographics
• Google’s use – Aggregates data for analytics reporting
• Opt-out – Install Google Analytics Opt-out Browser Add-on
• Privacy policy – Google Privacy Policy

WPForms (Contact Forms)

We use WPForms to manage contact forms on our website:

• Data collected – Form submissions (name, email, message, etc.)
• Storage – Submissions stored in our WordPress database
• Privacy policy – WPForms Privacy Policy

Facebook Pixel

We may use Facebook Pixel to measure ad performance and build audiences:

• Data collected – Page views, button clicks, form submissions
• Facebook’s use – Matches activity to Facebook users for ad targeting
• Privacy policy – Facebook Privacy Policy

External Links

Our website contains links to external websites (retailers, manufacturers, educational resources, government sites, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Affiliate links: Some links on our site are affiliate links that earn us a commission if you make a purchase. These links use cookies to track activity. See our Affiliate Disclosure Policy for details.

6. Your Rights and Choices

You have several rights regarding your personal information:

Access Your Information

You have the right to know what personal information we have about you. Contact us at mike@korekomfortsolutions.com to request a copy of your data.

Correct Your Information

If your information is inaccurate or incomplete, you can request that we update it. Contact us with the correct information.

Delete Your Information

You can request that we delete your personal information. We will delete it unless we’re required to retain it for legal or legitimate business purposes (e.g., completing a transaction you requested, complying with legal obligations).

Opt Out of Marketing Emails

You can unsubscribe from our newsletter and marketing emails at any time:

• Click the “Unsubscribe” link at the bottom of any email we send
• Email us at mike@korekomfortsolutions.com with “Unsubscribe” in the subject line
• Update your preferences in our email management center

Note: You may still receive transactional emails (e.g., responses to your inquiries) even after opting out of marketing.

Opt Out of Personalized Advertising

You can opt out of personalized ads from Google and Facebook:

• Google Ads: Google Ad Settings
• Facebook Ads: Facebook Ad Preferences
• Industry opt-out: Network Advertising Initiative Opt-Out

Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) signal. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT signals, but you can use the opt-out methods above to limit tracking.

California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know – What personal information we collect, use, and share
• Right to delete – Request deletion of your personal information
• Right to opt-out – Opt out of the “sale” of personal information (we don’t sell data, but you can opt out of sharing for advertising)
• Right to non-discrimination – We won’t discriminate against you for exercising your rights

To exercise these rights, contact us at mike@korekomfortsolutions.com.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

Security Measures

• SSL encryption – Our website uses HTTPS to encrypt data transmitted between your browser and our servers
• Secure servers – Data is stored on secure servers with restricted access
• Access controls – Only authorized personnel have access to personal information
• Regular updates – We keep our software and security systems up to date
• Third-party security – Our service providers (Mailchimp, Google, etc.) maintain their own security measures

Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy:

• Contact form submissions – Retained for 2 years or until you request deletion
• Contractor connection requests – Retained for 3 years to track referrals and improve matching
• Newsletter subscribers – Retained until you unsubscribe
• Analytics data – Anonymized data retained indefinitely for research
• Legal requirements – Some data may be retained longer if required by law

No Guarantee

While we use reasonable security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

8. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at mike@korekomfortsolutions.com. We will delete the information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

How we notify you:

• The “Last Updated” date at the top of this page will be revised
• For material changes, we may send an email notification to newsletter subscribers
• For significant changes, we may display a prominent notice on our website

We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Response time: We will respond to privacy-related inquiries within 30 days.

Data requests: For requests to access, correct, or delete your data, please include:

• Your full name and email address
• Description of your request
• Any relevant details to help us locate your information

Additional Information

International Visitors

Our website is operated in the United States and primarily serves visitors in Ohio, Kentucky, Indiana, and Tennessee. If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

By using our website, you consent to the transfer of your information to the United States and the application of U.S. privacy laws.

European Union Visitors (GDPR)

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal basis for processing – We process your data based on consent, contract performance, or legitimate interests
• Right to portability – You can request your data in a portable format
• Right to object – You can object to certain types of processing
• Right to lodge a complaint – You can file a complaint with your local data protection authority

To exercise GDPR rights, contact us at mike@korekomfortsolutions.com.

Related Policies

For more information about how we operate, please review our related policies:

• Affiliate Disclosure Policy – How we earn revenue through affiliate links and contractor referrals
• Terms of Service – Rules for using our website (coming soon)
• Cookie Policy – Detailed information about cookies (coming soon)